Information Collection and Use

Racked Hosting LLC collects personal information upon the purchase or use of a service or product owned or operated by Racked Hosting LLC. Upon initial registration information (such as name, address, phone number, email address, birth date, gender, zip code, occupation, and industry) may be asked. Once you log in with your provided credentials, Racked Hosting LLC logs activity. Racked Hosting will automatically collect information from your browser, such as Racked Hosting cookies and IP addresses, which will then be placed in the server logs. Racked Hosting LLC requires the above personal information to legally provide services and products.

Information Sharing and Disclosure

Racked Hosting LLC does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you have requested, when we have your permission, or under the following circumstances:

• We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims
• We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Racked Hosting LLC’s terms of use, or as otherwise required by law.
• We transfer information about you if Racked Hosting LLC is acquired by or merged with another company. In this event, Racked Hosting LLC will notify you before information about you is transferred and becomes subject to a different privacy policy.

Confidentiality and Security

• We limit access to personal information about you to staff and administrators who we believe need to view that information in order to provide Racked Hosting LLC products and services to you or in order for them to do their job.
• We have physical, electronic, and procedural safeguards that comply with federal regulations in order to protect all information that travels through Racked Hosting LLC.

Change in this Privacy Policy

Racked Hosting LLC reserves the right to change, update, or modify this Privacy Policy in any way. If this were to occur, each member or individual attached to Racked Hosting LLC would be notified of the changes in the policy. One would receive an email to the email address provided in the account, and/or one will notice an announcement posted at http://www.rackedhosting.com.

Monitoring and Backing Up

Racked Hosting LLC does back up the servers; however, Racked Hosting LLC does not monitor web activity. In compliance with the Terms of Service, Racked Hosting LLC does reserve the right to take the necessary legal actions in order to solve an infringement of the Terms of Service.